Welcome to Coco Alemana, Inc.
Coco Alemana, Inc. ("us", "we", or "our") operates https://www.cocoalemana.com (hereinafter referred to as "Service") and provides a downloadable application (hereinafter referred to as "Application").
Our Privacy Policy governs your visit to https://www.cocoalemana.com and your use of our Application, and explains how we collect, safeguard and disclose information that results from your use of our Service and Application.
We use your data to provide and improve Service and Application. By using Service or Application, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern all use of our Service and Application and together with the Privacy Policy constitutes your agreement with us ("agreement").
SERVICE means the https://www.cocoalemana.com website operated by Coco Alemana, Inc.
APPLICATION means the downloadable software application operated by Coco Alemana, Inc. that may be installed on a user's device.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically either generated by the use of Service or Application or from Service infrastructure itself (for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service or Application. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service and Application to you.
While using our Service or Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device, or when you use our Application ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the features of our Application that you use, the time and date of your visit or use, the time spent on those pages or features, unique device identifiers and other diagnostic data.
When you access Service with a mobile device or use our Application, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Our Application requires external account user credentials to make requests on behalf of users. We want to make it expressly clear that:
• User credentials are NEVER stored on or sent to any of our servers
• User credentials are ONLY stored locally on your device
• User credentials are ONLY accessed when expressly needed to perform requested functions
• All communication of credentials is encrypted using industry-standard protocols
Additionally, we want to clearly state our policy regarding your data:
This approach ensures the highest level of security and privacy for your sensitive information while still allowing our Application to function properly for your benefit.
Coco Alemana, Inc. uses the collected data for various purposes:
• to notify you about changes to our Service or Application;
• to allow you to participate in interactive features of our Service or Application when you choose to do so;
• to provide customer support;
• to gather analysis or valuable information so that we can improve our Service and Application;
• to monitor the usage of our Service and Application;
• to detect, prevent and address technical issues;
• to fulfill any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
• to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
• in any other way we may describe when you provide the information;
• for any other purpose with your consent.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service or Application, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Coco Alemana, Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may use third-party Service Providers to monitor and analyze the use of our Service and Application.
We use analytics information tied to your user account to monitor activity and track usage patterns such as which actions you take most frequently, how you navigate through our Service and Application, and other usage metrics. This information is used solely to improve product stability, enhance user experience, and guide our product development decisions. We do not sell this analytics data to any third parties, ever.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
We may provide paid products and/or services within Service or Application. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
To further clarify, we use Stripe for all payment processing, and we do not store any credit card information on our servers. All payment details are handled directly by Stripe's secure payment infrastructure.
Our Service and Application may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Services and Application are not intended for use by children under the age of 18 ("Child" or "Children").
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service or Application, prior to the change becoming effective and update "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: support@cocoalemana.com.
